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Who We Serve

Certified HIPAA Answering Service
for Hospitals, Practices, & Professionals

Who We Serve

Certified HIPAA Answering Service for Hospitals, Practices, & Professionals

Efficient & Compassionate
Call Services for 25+ Years

NCI is a certified HIPAA answering service that predominately works on accounts for hospitals and medical practices. But the qualities that set us apart in the medical field—accuracy, efficiency, compassion, and cost—also benefit non-medical businesses. Whether you’re a small clinic, a large hospital, or a non-medical business, your call center is a reflection of you. At NCI Answering Service, we take that responsibility seriously and protect your reputation with reliability and professionalism.

Who We Serve

Hospitals

We work with hospitals that are looking to strike that balance between quality and affordability. As one of the longest-standing certified HIPAA answering services, with an industry-high staff retention­, we are uniquely positioned to provide you with the highest quality services at the lowest possible cost. Our seasoned staff enhances patient satisfaction through empathetic listening, streamlines communication during emergencies, complies with healthcare regulations, and prevents costly mistakes from being made.

Medical Practices

We are not just a medical call center—but an extension of your team and a reflection of your entire practice. With every call we answer, we strive to provide your patients with a positive experience through careful listening and empathetic communication. And with nearly three decades of industry experience, we also make your life easier beyond answering the phones. We understand call schedules, accurately dispatch patient information through the correct channels, and provide you with 24/7 support for questions or last-minute schedule changes.

Non-Medical Businesses

While our focus over the past 25+ years has revolved around providing certified HIPAA answering services to the medical field, we offer the same benefits and support to non-medical businesses like yours. At NCI, we are dedicated to providing the highest quality answering services that help to protect your reputation and bottom line by enhancing your client experiences.

References

We take pride in our long list of satisfied clients, many of whom have been with us since their inception. We’re happy to share these references upon request.

Contact Us for References Today!